Resources
This site offers a great glossary of terms.
This site includes all the basic information you need to konw to use Windows and to use the various objects of a Microsoft Windows application.
Here is a great resource page with lots of links for Windows.
Tutorials
"Viewlets" are good learning tools for those who don’t have much (computer) experience. Great for visual learners! (A viewlet is an animated presentation with text-bubble or voice commentary to guide you through the process.) Choose Computer Operations for a very basic approach to learning about Windows or you can go to another site that uses "viewlets", including for Windows NT. Note that the "viewlet" library offers all the major software applications.
A great index guides the user through The Individual Technology Training Plan for Windows 95.
Entry level for computer skills: Beginners - Learn the basics of Windows. Lots of topics covered at this site including troubleshooting.
This site offers easy to understand tutorials on how computer files are set up using My Computer. The layout of the page lets you find the relevant topics quickly.
This Microsoft Word document is a lengthy but good introduction to Windows. It uses simple exercises to guide the user. Don't be dissuaded by the fact that some of the last exercises refer to specific files. These can easily be adapted to suit your needs.
Learn the basics through this Windows XP Tutorial - The Windows XP desktop & icons.
A Windows XP tutorial can be found here.